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Contact us

At Abo Casino, we value your time and are committed to providing you with the best possible support experience. Our dedicated team is available to assist you 24/7 through various channels.

Live Chat Support

If you have a question or need immediate assistance, our live chat support is available:

  • Availability: 24 hours a day, 7 days a week
  • Response Time: We strive to respond within an average of 1.2 minutes

To access our live chat support, click on the chat icon located at the bottom right corner of your screen.

Email Support

For more complex issues or if you prefer to communicate via email, please use one of the following addresses.

We aim to respond to all emails within a reasonable time frame, but please note that response times may vary.

Help-Centre Access

Our comprehensive help-centre is packed with FAQs, guides, and tutorials on various topics. 

If you're unable to find what you're looking for or need further assistance, please don't hesitate to contact us.

Responsible Gambling Assistance

We take responsible gambling seriously and are committed to providing support for players who may be experiencing issues. If you feel you have a problem with your betting habits or would like more information on how to gamble responsibly, please reach out to our dedicated team:

  • Phone Number (during office hours): +61 3 9000 0001

We are here to help and want to ensure that your gaming experience is a safe and enjoyable one.

Ticket Handling

If you're experiencing an issue with your account or game, please don't hesitate to create a support ticket through our website. Our dedicated team will be happy to assist you.

Please note that we may need additional information from you to resolve the issue efficiently.

Escalation Guidance

If your query requires further assistance or needs escalation, please don't hesitate to contact our support team directly. We will work closely with you to resolve the matter as soon as possible

Account-Security Assistance

If you have concerns about your account security or believe someone has accessed your account without permission, please contact our dedicated team immediately. We will work with you to resolve the issue.

Please be assured that we take all reports of suspicious activity seriously and are committed to protecting your sensitive information.

Mobile and Desktop Support Accessibility

Our mobile-first design ensures a seamless gaming experience on both desktops and mobile devices. If you encounter any technical issues, please contact our dedicated team.

We are here to help and will do everything we can to resolve the issue as quickly as possible.

Multilingual Support

While English is our primary language, we offer multilingual support in various languages.